HelioExpect
    Legal

    Privacy Policy

    Effective Date: March 9, 2025

    Introduction

    Welcome to HelioExpect. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

    Information We Collect

    • Personal Information: Name, email, phone number, company details, and any information you provide through forms.
    • Operational Data: Solar generation data, forecast models, and monitoring system inputs.

    How We Use Your Information

    • Provide and improve our solar forecasting and monitoring services.
    • Process service requests and respond to inquiries.
    • Monitor system performance and enhance security.
    • Communicate updates, promotions, or important service changes.

    Data Sharing & Security

    We do not sell your personal data to third parties. We may share data with trusted service providers under strict confidentiality agreements. We implement industry-standard security measures to protect your data from unauthorized access.

    Cookies & Tracking Technologies

    We use cookies to enhance your browsing experience. You can disable cookies via your browser settings, but some features may not function properly.

    User Rights & Data Retention

    You have the right to access, modify, or delete your personal data. We retain data only as long as necessary for business and compliance purposes.

    Updates to this Policy

    We may update this Privacy Policy periodically. Any significant changes will be communicated via email or a website notice.

    Contact Us

    If you have any questions about this Privacy Policy, please contact us at:

    forecast@helioexpect.com
    A 19, GF, Suite # 1279, FIEE Complex, Okhla II, Okhla Industrial Estate, New Delhi, South Delhi — 110020, Delhi, India